Retail Shift Supervisor: Bonus & Flexible Schedule

MERS Goodwill; Chesterfield (MO); On-site; USD 23,419 - 30,307; Full time

Benefits offered by this job

Monthly bonus up to $500

Medical benefits

Dental and vision

Life and AD&D insurance

403(b) retirement

403(b) employer match

401(a) retirement

PTO accrual up to 15 days

Paid holidays

Flexible schedules

Job summary

MERS Missouri Goodwill is seeking a Retail Shift Supervisor to join our Chesterfield Store - Valleyteam. The ideal candidate will supervise staff, ensure top customer service, and support store operations in a fast-paced retail setting. No degree required; HS diploma/GED preferred.

1 year retail management or related Goodwill/Warehouse experience is required. We offer a comprehensive benefits package including health, dental, vision, retirement plans, PTO, holidays, and a monthly bonus up to

Qualifications

• No degree required; HS diploma/GED preferred.
• 1 year of retail management experience or Goodwill Retail/ Warehouse experience required.
• Excellent interpersonal and communication skills including customer service, conflict resolution, and teamwork.
• Leadership skills including decision-making, motivation, goal-setting, and problem-solving.
• Comfortable with registers, scheduling, and inventory management software.

Responsibilities

• Supervise, direct, and train assigned staff and ensure they perform their essential functions.
• Provide superior customer service to ensure repeat donors and shoppers and handle dissatisfaction effectively.
• Coach and counsel employees on performance, including discipline up to termination.
• Assign daily duties to achieve operational tasks and identify employees for advancement.
• Safeguard company property and report any theft or policy violations.
• Read, follow, and enforce agency policies and values.
• Arrange for replacements and manage payroll in staffing processes; monitor scheduling.

Job description

MERS Missouri Goodwill is seeking a Retail Shift Supervisor to join our Chesterfield Store - Valleyteam. The ideal candidate will supervise staff, ensure top customer service, and support store operations in a fast-paced retail setting. No degree required; HS diploma/GED preferred.

1 year retail management or related Goodwill/Warehouse experience is required. We offer a comprehensive benefits package including health, dental, vision, retirement plans, PTO, holidays, and a monthly bonus up to