Retail Shift Supervisor - $500 Monthly Bonus & Benefits

MERS / Missouri Goodwill Industries; Columbia Township (MO); Vor Ort; USD 40.000 - 45.000; Vollzeit

Benefits dieser Stelle

Monthly bonus up to $500

Medical benefits

Dental benefits

Vision benefits

403(b) Retirement

401(a) Retirement

PTO accrual up to 15 days

Paid holidays

Flexible schedules

Zusammenfassung

MERS Missouri Goodwill Industries is seeking a Retail Shift Supervisor for the Columbia Store - Grindstone. The role drives daily operations, supervises staff, and delivers exceptional donor and customer experiences at the Columbia location.

The position is hourly, full-time with a 40-hour week, offering an hourly rate of $19.50 and a monthly bonus potential of up to $500. Benefits include medical, dental, vision, retirement plans, PTO, holidays, and flexible scheduling.

Qualifikationen

• No degree is required. High School Diploma/GED preferred.
• 1 year of retail management experience or previous Goodwill Retail or Warehouse experience is required.
• Excellent interpersonal and communication skills, including customer service, conflict resolution, and teamwork.
• Leadership skills like decision‑making, motivation, goal‑setting, and strong problem‑solving skills.
• Comfortable with workplace technology like registers, scheduling, and inventory management software.

Aufgaben

• Supervise, direct, and train assigned staff and ensure they perform their essential/primary functions.
• Provide superior internal and external customer service to ensure repeat donors, shoppers, and staff retention and de‑escalate customer dissatisfaction quickly and effectively.
• Coach and counsel employees concerning the performance of their job duties, including discipline up to and including termination.
• Exercise independent judgment in assigning daily job duties to achieve daily operational tasks.
• Helps to identify and recommend employees with proven performance for advancement.
• Safeguards company property and personal information from harm, damage, or theft. Reports any theft, misappropriation, unethical/inappropriate behavior, or unauthorized possession of company property to a member of management, Human Resources, or Risk Management.
• Must read, follow, model, and enforce all agency policies, procedures, and values.
• Utilizes efficient staffing methods to ensure the store is staffed appropriately. Arranges for replacements of absent employees when necessary. Audits, edits, and approves payroll.
• Eliminates wasteful practices through process improvement.
• Maintains a professional appearance, adhering to MERS Goodwill’s dress code.
• Other duties as assigned.

Kenntnisse

Leadership

Customer service

Communication

Teamwork

Problem solving

Ausbildung

HS Diploma/GED preferred

Tools

POS software

Jobbeschreibung

MERS Missouri Goodwill Industries is seeking a Retail Shift Supervisor for the Columbia Store - Grindstone. The role drives daily operations, supervises staff, and delivers exceptional donor and customer experiences at the Columbia location.

The position is hourly, full-time with a 40-hour week, offering an hourly rate of $19.50 and a monthly bonus potential of up to $500. Benefits include medical, dental, vision, retirement plans, PTO, holidays, and flexible scheduling.