Retail Shift Supervisor - $500 Bonus & Flexible Hours

MERS Goodwill; O’Fallon (MO); Sur place; USD 53 726 000 - 59 237 000; Plein temps

Avantages offerts par ce poste

Monthly bonus

Medical benefits

Dental & Vision benefits

Life & AD&D insurance

403(b) retirement plan

PTO accrual

Paid holidays

Flexible schedules

Résumé du poste

MERS Missouri Goodwill is seeking a Retail Shift Supervisor to join our O’Fallon Market Center store. The position is hourly full-time with a starting rate of $19.50 per hour and a monthly bonus potential of up to $500.

You will supervise staff, deliver outstanding customer service, coach performance, and allocate daily tasks to meet store goals. Proficiency with registers, scheduling, and inventory software is preferred.

Qualifications

• No degree is required; HS diploma/GED preferred.
• 1 year of retail management or previous Goodwill Retail or Warehouse experience is required.
• Excellent interpersonal and communication skills, including customer service, conflict resolution, and teamwork.
• Leadership skills like decision-making, motivation, goal-setting, and strong problem-solving skills.
• Comfortable with workplace technology like registers, scheduling, and inventory management software.

Responsabilités

• Supervise, direct, and train assigned staff and ensure they perform their essential/primary functions.
• Provide superior internal and external customer service to ensure repeat donors, shoppers, and staff retention and de‑escalate customer dissatisfaction quickly and effectively.
• Coach and counsel employees concerning the performance of their job duties, including discipline up to and including termination.
• Exercise independent judgment in assigning daily job duties to achieve daily operational tasks.
• Helps to identify and recommend employees with proven performance for advancement.
• Safeguards company property and personal information from harm, damage, or theft. Reports any theft, misappropriation, unethical/inappropriate behavior, or unauthorized possession of company property to a member of management, Human Resources, or Risk Management.
• Must read, follow, model, and enforce all agency policies, procedures, and values.
• Utilizes efficient staffing methods to ensure the store is staffed appropriately. Arranges for replacements of absent employees when necessary. Audits, edits, and approves payroll.
• Eliminates wasteful practices through process improvement.
• Maintains a professional appearance, adhering to MERS Goodwill’s dress code.
• Other duties as assigned.
• Monthly Bonus up to $500.00

Connaissances

Customer service

Conflict resolution

Teamwork

Leadership

Decision-making

Formation

High School Diploma/GED

Outils

Registers software

Scheduling software

Inventory management software

Description du poste

MERS Missouri Goodwill is seeking a Retail Shift Supervisor to join our O’Fallon Market Center store. The position is hourly full-time with a starting rate of $19.50 per hour and a monthly bonus potential of up to $500.

You will supervise staff, deliver outstanding customer service, coach performance, and allocate daily tasks to meet store goals. Proficiency with registers, scheduling, and inventory software is preferred.