Retail Shift Leader — Uncapped Bonus Potential & Benefits

EZPAWN Iowa, Inc.; Madison (WI); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Free Health Insurance

Monthly UNCAPPED Bonus Potential

401(k) with Company Match

Generous Paid Time Off

Holiday Pay

Store Discount

Job summary

EZCORP is looking for a Retail Shift Leader (Key Holder) at our Madison store to lead daily operations and develop teammates in a fast-paced environment. This role emphasizes service excellence, growth potential, and a comprehensive benefits package.

Pay is $17.00–$19.00 per hour based on experience, with monthly uncapped bonus potential and a strong focus on customer service and team performance.

Qualifications

• High school diploma or GED.
• Minimum 1 year of supervisor, key holder, shift lead, team lead, or manager experience.
• Able to pass a criminal background check and drug test.
• Valid driver's license and auto insurance.
• Sales background a plus.
• Bilingual abilities are advantageous.

Responsibilities

• Processing loans and extensions.
• Coming to jointly satisfactory terms regarding items to be pawned.
• Performing opening and closing store procedures.
• Supervising and coaching store Team Members.

Skills

Supervisory experience

Sales experience

Customer service

Leadership

Bilingual (English/Spanish)

Education

High school diploma or GED

Job description

EZCORP is looking for a Retail Shift Leader (Key Holder) at our Madison store to lead daily operations and develop teammates in a fast-paced environment. This role emphasizes service excellence, growth potential, and a comprehensive benefits package.

Pay is $17.00–$19.00 per hour based on experience, with monthly uncapped bonus potential and a strong focus on customer service and team performance.