Retail Shift Leader: Path to Promotion & Bonuses

EZCORP, Inc.; Minneapolis (MN); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Free health insurance

Bonus potential (monthly uncapped)

401(k) with company match

Generous paid time off

Holiday pay

Store discount

Job summary

EZCORP, Inc. is seeking a Retail Shift Leader (Key Holder) in Minneapolis, MN to lead store operations, drive customer service, and mentor team members.

The role offers growth opportunities, competitive hourly pay, and a structured training path to higher roles within the EZPAWN family of brands. The position emphasizes leadership, customer engagement, and efficient store management in a fast-paced retail environment, with benefits including health coverage, a store discount, and a strong bonus

Qualifications

• High school diploma or GED.
• At least 1 year of supervisor/lead experience.
• Pass criminal background check and drug test.
• Valid driver’s license and auto insurance.
• Bilingual is a plus.

Responsibilities

• Provide outstanding customer service and build relationships to promote sales.
• Perform opening and closing store procedures.
• Supervise and coach store team members.
• Assist in daily pawn operations and customer negotiations.

Skills

Customer service

Leadership

Negotiation

Time management

Communication

Interpersonal skills

Education

High school diploma or GED

Job description

EZCORP, Inc. is seeking a Retail Shift Leader (Key Holder) in Minneapolis, MN to lead store operations, drive customer service, and mentor team members.

The role offers growth opportunities, competitive hourly pay, and a structured training path to higher roles within the EZPAWN family of brands. The position emphasizes leadership, customer engagement, and efficient store management in a fast-paced retail environment, with benefits including health coverage, a store discount, and a strong bonus