Retail Shift Leader: Lead, Coach & Grow Your Career

EZCORP, Inc.; Madison (WI); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Free Health Insurance

401(k) match

Paid Time Off

Holiday Pay

Store Discount

Bonus Potential

Job summary

EZCORP, Inc. in Madison, WI is seeking a Retail Shift Leader (Key Holder) to lead the store team, deliver outstanding customer service, and drive sales of pawn items.

The position offers pay ranging from $17.00/hr to $19.00/hr, opportunities for rapid pay growth via a structured training path, uncapped bonus potential, and a benefits package including health insurance, 401(k), and generous paid time off.

Qualifications

• High school diploma or GED (HS Diploma).
• Minimum 1 year of supervisor/leadership experience (supervisor, key holder, shift lead, team lead, or manager).
• Able to pass a criminal background check and a drug test.
• Valid driver’s license and auto insurance.

Responsibilities

• Provide outstanding customer service and build relationships while promoting sales for pawn items.
• Process loans and extensions and negotiate terms with customers.
• Open and close store procedures and supervise/coaching of Team Members.

Skills

Leadership

Customer service

Coaching

Sales

Negotiation

Communication

Education

HS Diploma

Job description

EZCORP, Inc. in Madison, WI is seeking a Retail Shift Leader (Key Holder) to lead the store team, deliver outstanding customer service, and drive sales of pawn items.

The position offers pay ranging from $17.00/hr to $19.00/hr, opportunities for rapid pay growth via a structured training path, uncapped bonus potential, and a benefits package including health insurance, 401(k), and generous paid time off.