Retail Shift Leader & Lead Pawnbroker

EZCORP, Inc.; Reno (NV); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Free Health Insurance

Monthly uncapped bonus potential

Store discount

401(k) with company match

Great benefits

Job summary

EZCORP, Inc. is hiring a Retail Shift Leader (Key Holder) in Reno, NV. The role offers a clear career path, a structured training program, and opportunities to advance to Lead Pawnbroker and Assistant Manager through a 5-week training and subsequent leadership tracks.

You will supervise Team Members, process pawn loans, and drive sales while delivering excellent customer service. Benefits include health insurance, generous bonus potential, and a 401(k) match.

Qualifications

• High school diploma or GED required.
• Minimum 1 year of supervisor/leadership experience.
• Engaging personality with solid leadership and negotiation skills.
• Strong time-management and prioritization abilities.
• Excellent communication and interpersonal skills; ability to build customer relationships.

Responsibilities

• Process loans and extensions.
• Open and close store procedures.
• Supervise and coach Store Team Members.
• Provide outstanding customer service and promote sales.
• Lead and influence team through coaching and hands-on involvement.

Skills

Leadership

Negotiation

Time management

Communication skills

Interpersonal skills

Education

High school diploma or GED

Job description

EZCORP, Inc. is hiring a Retail Shift Leader (Key Holder) in Reno, NV. The role offers a clear career path, a structured training program, and opportunities to advance to Lead Pawnbroker and Assistant Manager through a 5-week training and subsequent leadership tracks.

You will supervise Team Members, process pawn loans, and drive sales while delivering excellent customer service. Benefits include health insurance, generous bonus potential, and a 401(k) match.