Retail Shift Leader — Lead, Coach & Earn Bonus

EZCORP; Lake Wood (IN); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Free Health Insurance

Monthly Uncapped Bonus Potential

401(k) with Company Match

Generous Paid Time Off

Holiday Pay

Store Discount

Job summary

EZPawn at EZCORP is seeking a Retail Shift Leader (Key Holder) with competitive pay based on experience and bonus potential. This role offers structured training, leadership development, and a clear path to higher positions within a fast-paced retail pawn environment.

Benefits include free health insurance, company-matched 401(k), generous PTO, holiday pay, store discounts, and uncapped bonus potential tied to store and individual performance.

Qualifications

• High school diploma or GED required.
• Minimum 1 year of supervisor, key holder, shift lead, team lead, or manager experience.
• Able to pass a criminal background check and drug test.
• Valid driver''s license and auto insurance.
• Bilingual a plus.

Responsibilities

• Provide outstanding customer service and build relationships while promoting sales.
• Process loans and extensions; negotiate terms for pawn items.
• Perform opening and closing store procedures; supervise and coach Team Members.

Skills

Leadership

Customer service

Negotiation

Communication

Time management

Education

High school diploma or GED

Job description

EZPawn at EZCORP is seeking a Retail Shift Leader (Key Holder) with competitive pay based on experience and bonus potential. This role offers structured training, leadership development, and a clear path to higher positions within a fast-paced retail pawn environment.

Benefits include free health insurance, company-matched 401(k), generous PTO, holiday pay, store discounts, and uncapped bonus potential tied to store and individual performance.