Retail Shift Leader: Fast-Growth Career Path

Ezcorp,-Inc.; West Palm Beach (FL); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Free Health Insurance

401(k) with Company Match

Generous Paid Time Off

Holiday Pay

Store Discount

Monthly uncapped bonus potential

Job summary

EZCORP is hiring a Retail Shift Leader (Key Holder) to lead daily store operations, coach Team Members, and promote exceptional customer service. The role offers structured career growth from Lead Pawnbroker to Assistant Manager with ongoing training and bonus potential.

We provide benefits including health insurance, a 401(k) match, and generous PTO. Compensation is based on experience with a clear path for advancement in a fast-paced retail environment.

Qualifications

• Minimum 1 year of supervisor/leadership experience.
• Strong leadership and coaching abilities to develop team members.
• Excellent communication and customer service skills required.

Responsibilities

• Process loans and extensions.
• Open and close store procedures, ensuring security and cash handling.
• Coach and supervise store team members to meet performance goals.
• Provide outstanding customer service and promote pawn items.

Skills

Leadership

Customer service

Negotiation

Time management

Prioritization

Communication

Interpersonal skills

Bilingual

Education

High school diploma or GED

Job description

EZCORP is hiring a Retail Shift Leader (Key Holder) to lead daily store operations, coach Team Members, and promote exceptional customer service. The role offers structured career growth from Lead Pawnbroker to Assistant Manager with ongoing training and bonus potential.

We provide benefits including health insurance, a 401(k) match, and generous PTO. Compensation is based on experience with a clear path for advancement in a fast-paced retail environment.