Retail Shift Leader: Lead Pawn Team + Uncapped Bonus

EZCORP, Inc.; Harvey (IL); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Free Health Insurance*

Competitive Wages

Monthly UNCAPPED Bonus Potential Paid

Great Working Hours

401(k) with Company Match

Generous Paid Time Off

Holiday Pay

Store Discount

Job summary

EZCORP, Inc. is hiring a Retail Shift Leader (Key Holder) at EZPAWN in Harvey, IL. This role leads daily operations, drives sales, and coaches team members in a fast-paced pawn environment.

You will manage loan processing, item negotiations, and customer service while following company policies. The position offers competitive pay, bonus potential, comprehensive benefits, and a clear career path toward higher store leadership.

Qualifications

• High school diploma or GED is required.
• Minimum 1 year of supervisor, key holder, shift lead, team lead, or manager experience.
• Able to pass a criminal background check and drug test.
• Valid driver's license and auto insurance.

Responsibilities

• Process loans and extensions.
• Negotiate terms for pawned items.
• Perform opening and closing store procedures.
• Supervise and coach store Team Members.

Skills

Leadership

Customer service

Sales

Coaching

Bilingual (a plus)

Education

High school diploma or GED

Job description

EZCORP, Inc. is hiring a Retail Shift Leader (Key Holder) at EZPAWN in Harvey, IL. This role leads daily operations, drives sales, and coaches team members in a fast-paced pawn environment.

You will manage loan processing, item negotiations, and customer service while following company policies. The position offers competitive pay, bonus potential, comprehensive benefits, and a clear career path toward higher store leadership.