Retail Shift Leader: Lead, Coach & Earn Bonuses

EZCORP, Inc.; North Riverside (IL); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Free Health Insurance

Competitive Wages

Monthly UNCAPPED Bonus Potential

Paid Time Off

401(k) with Company Match

Generous Paid Time Off

Holiday Pay

Store Discount

Job summary

EZCORP, Inc. in North Riverside seeks a Retail Shift Leader (Key Holder) to inspire customer service excellence and lead a fast-paced team. You will manage loans and pawn items while guiding associates in daily operations.

The role offers competitive hourly pay, uncapped bonus potential, and a clear career path from lead pawnbroker to store manager, with great benefits and support for personal development.

Qualifications

• High school diploma or GED required.
• Minimum 1 year of supervisor or lead experience preferred.
• Strong leadership and negotiation abilities demonstrated.

Responsibilities

• Provide outstanding customer service and lead store team.
• Process loans and extensions for customers.
• Perform opening and closing store procedures.
• Supervise and coach store Team Members.
• Ensure compliance with company policies and safety rules.

Skills

Leadership

Customer service

Communication

Interpersonal skills

Time management

Negotiation

Education

High school diploma or GED

Job description

EZCORP, Inc. in North Riverside seeks a Retail Shift Leader (Key Holder) to inspire customer service excellence and lead a fast-paced team. You will manage loans and pawn items while guiding associates in daily operations.

The role offers competitive hourly pay, uncapped bonus potential, and a clear career path from lead pawnbroker to store manager, with great benefits and support for personal development.