Retail Shift Leader: Lead Pawn Broker & Growth Path

EZCORP, Inc.; Thornton Township (IL); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Free Health Insurance

401(k) with Company Match

Generous Paid Time Off

Holiday Pay

Store Discount

Monthly uncapped bonus potential

Great working hours

Job summary

EZCORP, Inc. is hiring a Retail Shift Leader (Key Holder) at EZPAWN in Harvey, IL. The role offers structured development paths, paid training, and opportunities to advance to Lead Pawnbroker and Assistant Manager through its leadership programs.

Competitive hourly pay with bonus potential and strong benefits are provided. Join a fast-paced retailer focused on customer service and growth, with a clear career path, regular performance-based increases, and a commitment to balance and advancement

Qualifications

• High school diploma or GED required.
• Minimum 1 year of supervisor, key holder, shift lead, team lead, or manager experience.
• Bilingual is a plus.

Responsibilities

• Provide outstanding customer service and build relationships with customers while promoting sales.
• Process loans and extensions and manage pawn items.
• Perform opening and closing procedures and supervise store team members.
• Coach and guide team members to ensure a friendly, courteous environment and high performance.

Skills

Leadership

Customer service

Coaching

Time management

Communication

Interpersonal skills

Education

High school diploma or GED

Job description

EZCORP, Inc. is hiring a Retail Shift Leader (Key Holder) at EZPAWN in Harvey, IL. The role offers structured development paths, paid training, and opportunities to advance to Lead Pawnbroker and Assistant Manager through its leadership programs.

Competitive hourly pay with bonus potential and strong benefits are provided. Join a fast-paced retailer focused on customer service and growth, with a clear career path, regular performance-based increases, and a commitment to balance and advancement