Retail Shift Leader - Full-Time, $16/hr + Weekend Bonus

Goodwill of Central Iowa; Des Moines (IA); On-site; USD 18,184 - 25,898; Full time

Benefits offered by this job

Monthly bonus eligibility

Benefits after 60 days

Job summary

Goodwill of Central Iowa is searching for a Full-Time Shift Leader to assist with operations management and train retail employees. This role involves providing exceptional customer service, coaching staff, and managing store operations efficiently.

Successful candidates will have excellent communication and problem-solving skills, along with previous supervisory experience. This position promotes a positive work environment aligned with Goodwill's values of love, kindness, and respect.

Qualifications

• Previous full-time supervisory experience is preferred.
• Ability to work independently and be adaptable.
• Must be able to pass background checks.

Responsibilities

• Assist in coaching and training store employees.
• Handle operational procedures and provide excellent customer service.
• Train employees using in-person and written processes.

Skills

Excellent customer service skills

Effective communication skills

Problem-solving abilities

Flexibility in teamwork

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Cash register

Job description

Goodwill of Central Iowa is searching for a Full-Time Shift Leader to assist with operations management and train retail employees. This role involves providing exceptional customer service, coaching staff, and managing store operations efficiently.

Successful candidates will have excellent communication and problem-solving skills, along with previous supervisory experience. This position promotes a positive work environment aligned with Goodwill's values of love, kindness, and respect.