Full-Time Retail Shift Leader — Training & Ops (Bonus Eligible)

Goodwill of Central Iowa; Urbandale (IA); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Monthly bonus eligibility

Annual merit increase eligibility

Job summary

Goodwill of Central Iowa is seeking a Full-Time Shift Leader to assist with operations management and training for donated-goods retail employees.

The role requires a flexible schedule across shifts Monday through Saturday 8 am–10 pm and Sundays 11 am–6 pm, with a starting wage of $16.00/hour plus a $1.00/hour weekend premium. Monthly bonus eligibility and annual merit increases are available.

Qualifications

• High school diploma or equivalent or currently attending high school/GED.
• Minimum 2 years of any combination of military service, high school, or related paid employment.

Responsibilities

• Coaches and trains store employees and assists with opening/closing.
• Handles operational procedures (bank deposits, paperwork, reporting) and pricing donated goods.
• Provides excellent customer service and maintains cashiering accuracy.
• Maintains store appearance, fixture organization, and floor care.

Skills

Customer service

Communication

Problem solving

Team flexibility

Supervisory experience

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Goodwill of Central Iowa is seeking a Full-Time Shift Leader to assist with operations management and training for donated-goods retail employees.

The role requires a flexible schedule across shifts Monday through Saturday 8 am–10 pm and Sundays 11 am–6 pm, with a starting wage of $16.00/hour plus a $1.00/hour weekend premium. Monthly bonus eligibility and annual merit increases are available.