Retail Shift Lead — Impact, Service & Growth

Goodwill Industries of Southwest Florida; LaBelle (FL); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

403(b) retirement plan

PTO and paid holidays

Employee Assistance Program

Employee discounts

Tuition reimbursement

Job summary

Goodwill Southwest Florida is seeking a Retail Shift Supervisor in LaBelle, FL, to support the store management team in daily operations. You will help achieve sales targets, manage merchandise, assist with safety, and deliver mission-driven customer service.

The role requires leadership, willingness to train staff, and flexibility to work evenings, weekends, and holidays. You will foster a productive, customer-focused environment and ensure compliance with company policies.

Qualifications

• High school diploma or equivalent required.
• Retail sales experience preferred.
• Ability to supervise and train employees in production, merchandising, checkout, and customer service functions.
• Ability to work a flexible schedule.

Responsibilities

• Assist management with daily store operations.
• Maintain safe, clean, and organized store environment.
• Lead, train, and supervise staff to meet production and merchandising goals.
• Support store reporting and loss prevention efforts.

Skills

Leadership

Staff training

Customer service

Retail operations

Flexibility

Education

High school diploma or equivalent

Tools

Point-of-sale (POS) systems

Donation systems

Office computers

Telephone systems

Job description

Goodwill Southwest Florida is seeking a Retail Shift Supervisor in LaBelle, FL, to support the store management team in daily operations. You will help achieve sales targets, manage merchandise, assist with safety, and deliver mission-driven customer service.

The role requires leadership, willingness to train staff, and flexibility to work evenings, weekends, and holidays. You will foster a productive, customer-focused environment and ensure compliance with company policies.