Retail Shift Lead: Customer Service & Store Ops

Careerwebsite; Bedford (NH); Hybrid; USD 23,000 - 33,000; Part time

Benefits offered by this job

Dental benefits

Vision benefits

Wellness resources

Employee discounts

Job summary

CVS Health in Bedford, NH is seeking a part-time Shift Supervisor to support the Store Management team in driving store execution and customer loyalty through excellent service. When managers are absent, you lead the staff, ensure opening/closing procedures are completed, and maintain smooth store operations.

The role emphasizes customer service, supervision, and merchandising, with a typical 20-hour weekly schedule.

Qualifications

• Deductive reasoning ability, analytical skills and computer skills.
• Advanced communication skills and supervision skills.
• Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise.

Responsibilities

• Supervise the store crew and direct activities.
• Communicate information to store management and crews.
• Assist customers and resolve questions or complaints while promoting CVS service culture.
• Price merchandise and stock shelves; manage displays and promotions.
• Reset departments following planograms and maintain off-shelf merchandise.

Skills

Deductive reasoning

Analytical skills

Computer skills

Education

High School diploma or equivalent

Job description

CVS Health in Bedford, NH is seeking a part-time Shift Supervisor to support the Store Management team in driving store execution and customer loyalty through excellent service. When managers are absent, you lead the staff, ensure opening/closing procedures are completed, and maintain smooth store operations.

The role emphasizes customer service, supervision, and merchandising, with a typical 20-hour weekly schedule.