Shift Supervisor: Lead Store Ops & Customer Experience

NHSHP; New Hampshire; Hybrid; USD 23,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental coverage

Vision coverage

Paid time off

Retirement savings

Job summary

CVS Health is hiring a Shift Supervisor in New Hampshire to support the CVS Store Management team by driving store execution and customer service excellence. You will lead staff during absences of managers, ensuring opening/closing procedures are completed and operations run smoothly.

The role emphasizes supervising, merchandising, and ensuring a positive shopping experience while maintaining confidentiality and safety. Full-time hours and competitive benefits apply.

Qualifications

• Deductive reasoning ability, analytical skills and computer skills.
• Advanced communication skills and supervision skills.
• Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise.

Responsibilities

• Lead store operations when manager or supervisor is not onsite.
• Supervise staff, assign and follow up on activities, and communicate with management and crews.
• Handle customer questions, problems and complaints, promote CVS customer service culture, and protect confidentiality.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication skills

Supervision skills

Flexible schedule

Education

High School diploma or equivalent

Job description

CVS Health is hiring a Shift Supervisor in New Hampshire to support the CVS Store Management team by driving store execution and customer service excellence. You will lead staff during absences of managers, ensuring opening/closing procedures are completed and operations run smoothly.

The role emphasizes supervising, merchandising, and ensuring a positive shopping experience while maintaining confidentiality and safety. Full-time hours and competitive benefits apply.