Shift Supervisor: Store Operations & Customer Service

CVS Health; Merrimack (NH); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Retirement savings options

Wellness programs

Other resources, based on eligibility

Job summary

CVS Health in Merrimack, NH is seeking a Shift Supervisor to assist the Store Management team in driving store execution and performance. You will lead the staff when managers are away, ensuring opening/closing tasks are completed and operations run smoothly.

The role emphasizes customer service, merchandising, and teamwork to maintain a positive shopping experience for CVS customers while safeguarding confidentiality and brand standards.

Qualifications

• Deductive reasoning, analytical and computer skills required.
• Advanced communication and supervision skills.
• Ability to work a flexible schedule including early mornings, overnights and weekends.

Responsibilities

• Supervise store staff and ensure smooth store operations.
• Assist customers with questions, problems and complaints; promote CVS customer service culture.
• Price and stock merchandise; manage displays and weekly/monthly promotions; ensure merchandising standards.
• Coordinate with store management and crews; communicate effectively across teams.
• Maintain confidentiality of patient information and protect data privacy.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication

Supervision

Flexible scheduling

Education

High school diploma or equivalent

Job description

CVS Health in Merrimack, NH is seeking a Shift Supervisor to assist the Store Management team in driving store execution and performance. You will lead the staff when managers are away, ensuring opening/closing tasks are completed and operations run smoothly.

The role emphasizes customer service, merchandising, and teamwork to maintain a positive shopping experience for CVS customers while safeguarding confidentiality and brand standards.