Retail Shift Lead — Customer Service & Safety

Goodwill Industries of Central Oklahoma; Shawnee (OK); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

RISE program for career growth

401k plan

Health, Vision, Life insurance

Job summary

Goodwill Central Oklahoma is seeking individuals to help grow our mission. We assist store management in daily responsibilities and deliver excellent customer service while training employees. The role requires dependable attendance, cash handling, sales support, safety inspections, and adherence to Goodwill policies.

This is a hands-on retail position reporting to the Store Manager. Candidates should have a High School diploma or GED and retail or customer service experience; CPR/First Aid is a

Qualifications

• High School degree or GED preferred.
• Prior retail or customer service experience preferred.
• 6 months supervisory experience preferred.
• Ability to speak, read and write English.
• Reliable transportation and communication required.

Responsibilities

• Punctual and dependable attendance.
• Provide excellent customer service and train employees in customer/service skills.
• Assist in preparation of daily reports.
• Open and close cash registers and balance cash drawers.
• Assist in sales and processing of items.
• Conduct store monthly safety inspections with Store Manager.
• Maintain safety log and coordinate safety drills.
• Attend training as required and adhere to safety policies.

Skills

Retail experience

Supervisory experience

English language proficiency

Reliability

High school diploma or GED

CPR/First Aid

Education

High school diploma or GED

Tools

Microsoft Office (Word, Excel, PowerPoint, Outlook)

Job description

Goodwill Central Oklahoma is seeking individuals to help grow our mission. We assist store management in daily responsibilities and deliver excellent customer service while training employees. The role requires dependable attendance, cash handling, sales support, safety inspections, and adherence to Goodwill policies.

This is a hands-on retail position reporting to the Store Manager. Candidates should have a High School diploma or GED and retail or customer service experience; CPR/First Aid is a