Shift Leader — Retail & Community Growth

Goodwill Central Oklahoma; Shawnee (OK); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

RISE program

401k

Medical

Vision

Life

Job summary

Goodwill Central Oklahoma seeks individuals to support store management and daily operations. Responsibilities include assisting in daily reporting, handling cash, supervising store staff, and delivering excellent customer service to contributors and customers.

The role requires basic education (High School diploma or GED) and preferred supervisory experience, along with reliable transportation and strong communication skills.

Qualifications

• High School degree or GED, preferred.
• Prior retail experience or customer service/ relations experience preferred.
• 6 months supervisory experience, preferred.
• Ability to speak, read and write the English language.
• Reliable transportation and communication, required.

Responsibilities

• Punctual and dependable attendance.
• Provide excellent customer service and train employees in customer / contributor service skills.
• Assist in preparation of daily reports.
• Open and close cash registers, counting money, separating charge slips and balancing cash drawers.
• Assist in sales and processing of items.
• Conduct store monthly safety inspections in conjunction with Store Manager to identify any potential hazards.
• Maintain safety log and coordinates safety drills.
• Attend training as required.
• Abide by the policies and procedures as set forth by the agency.
• Review and be familiar with Goodwill of Central Oklahoma safety policies, programs and procedures and adhere to all safety rules, regulations and safety codes.

Skills

Customer service

Retail experience

Supervisory experience

Communication skills

Interpersonal skills

Time management

Microsoft Office

Education

High School diploma or GED

CPR and First Aid certifications

Tools

Microsoft Office

Job description

Goodwill Central Oklahoma seeks individuals to support store management and daily operations. Responsibilities include assisting in daily reporting, handling cash, supervising store staff, and delivering excellent customer service to contributors and customers.

The role requires basic education (High School diploma or GED) and preferred supervisory experience, along with reliable transportation and strong communication skills.