Store Shift Leader — Lead, Serve & Grow

Goodwill Central Oklahoma; Oklahoma City (OK); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

RISE program

Job summary

Goodwill Central Oklahoma is seeking individuals to support store management and deliver excellent customer service to our community. The role involves assisting with daily operations, supervising staff, processing transactions, and supporting safety initiatives at the Oklahoma City location.

Ideal candidates will have a high school diploma or GED, retail or customer service experience, basic English proficiency, and reliable transportation.

Qualifications

• High School degree or GED, preferred.
• Prior retail experience or customer service/relations experience preferred.
• 6 months supervisory experience, preferred.
• Ability to speak, read and write the English language.
• Reliable transportation and communication, required.

Responsibilities

• Punctual and dependable attendance.
• Provide excellent customer service and train employees in customer / contributor service skills.
• Assist in preparation of daily reports.
• Open and close cash registers, counting money and balancing cash drawers.
• Assist in sales and processing of items.
• Conduct store monthly safety inspections and coordinate safety drills.
• Maintain safety log and participate in safety training.

Skills

Customer service

Supervisory experience

English language

Communication

Teamwork

Time management

Education

High School degree or GED

Tools

Microsoft Office (Word, Excel, PowerPoint, Outlook)

Job description

Goodwill Central Oklahoma is seeking individuals to support store management and deliver excellent customer service to our community. The role involves assisting with daily operations, supervising staff, processing transactions, and supporting safety initiatives at the Oklahoma City location.

Ideal candidates will have a high school diploma or GED, retail or customer service experience, basic English proficiency, and reliable transportation.