Store Team Lead: Customer Experience & Safety

Goodwill Industries of Central Oklahoma; Ada (OK); Presencial; USD 17.000 - 22.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical

Vision

Life

401k

RISE program

Descripción de la vacante

Goodwill Central Oklahoma is seeking individuals to support daily store operations and customer service, with opportunities to learn supervisory tasks. The role involves assisting store management, leading associates, and ensuring accurate daily reports and cash handling.

Emphasis is on reliable attendance, safety, and adherence to policies. Ideal candidates will have a high school diploma or GED, prior retail or customer service experience, and the ability to communicate clearly in English.

Formación

• High School degree or GED, preferred.
• Prior retail experience or customer service/ relations experience preferred.
• 6 months supervisory experience, preferred.
• Ability to speak, read and write the English language.
• Reliable transportation and communication, required.

Responsabilidades

• Punctual and dependable attendance.
• Provide excellent customer service and train employees in customer / contributor service skills.
• Assist in preparation of daily reports.
• Open and close cash registers, performing tasks such as counting money, separating charge slips and balancing cash drawers.
• Assist in sales and processing of items.
• Conduct store monthly safety inspections in conjunction with Store Manager to identify any potential hazards.
• Maintain safety log and coordinates safety drills.
• Attend training as required.
• Abide by the policies and procedures as set forth by the agency.
• Review and be familiar with Goodwill of Central Oklahoma safety policies, programs and procedures and adhere to all safety rules, regulations and safety codes. Attend safety training and meetings and report any unsafe work conditions, accidents or injuries immediately.

Conocimientos

Customer service

Supervisory experience

Communication

Time management

Educación

High School or GED

Herramientas

Microsoft Office

Descripción del empleo

Goodwill Central Oklahoma is seeking individuals to support daily store operations and customer service, with opportunities to learn supervisory tasks. The role involves assisting store management, leading associates, and ensuring accurate daily reports and cash handling.

Emphasis is on reliable attendance, safety, and adherence to policies. Ideal candidates will have a high school diploma or GED, prior retail or customer service experience, and the ability to communicate clearly in English.