Retail Shift Lead — Customer Experience & Ops

CVS Health; Las Vegas (NV); On-site; USD 19,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision coverage

Paid time off

Retirement savings

Wellness programs

Job summary

CVS Health is seeking a Shift Supervisor in Las Vegas to support the Store Management team, ensuring store execution and high customer service. You will lead the crew in opening/closing, supervise daily activities and uphold CVS policies to deliver a positive shopping experience.

The role requires strong analytical, communication and supervision skills, with a flexible schedule including early mornings, overnights and weekends. Full-time hours and competitive benefits are offered.

Qualifications

• Deductive reasoning ability, analytical skills and computer skills.
• Advanced communication skills and supervision skills.
• Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise.

Responsibilities

• Lead store staff in the absence of a manager or supervisor to ensure smooth operations.
• Assist customers with questions, problems and complaints, promoting CVS customer service culture.
• Merchandise, price and stock shelves, manage displays and inventory per planograms.
• Maintain confidentiality of customer/patient information and support store operations.

Skills

Analytical skills

Deductive reasoning

Computer skills

Advanced communication

Supervision skills

Flexible schedule

Overtime readiness

Customer service

Education

High School Diploma or equivalent

Job description

CVS Health is seeking a Shift Supervisor in Las Vegas to support the Store Management team, ensuring store execution and high customer service. You will lead the crew in opening/closing, supervise daily activities and uphold CVS policies to deliver a positive shopping experience.

The role requires strong analytical, communication and supervision skills, with a flexible schedule including early mornings, overnights and weekends. Full-time hours and competitive benefits are offered.