Shift Lead - Retail Operations & Customer Care

Leslie's Poolmart, Inc.; Gretna (LA); On-site; USD 18,000 - 21,000; Full time

Job summary

Leslie's Poolmart, Inc. in Gretna, LA is seeking a TheShift Lead 2 to deliver great customer service and support the General Manager in daily store operations.

The role requires 18+ and a High School diploma or currently in school, with prior retail or customer service experience and leadership ability. Pay is $13.00–$15.00 per hour, with opportunities to grow within Leslie's nationwide network.

Qualifications

• Must be at least 18 years of age.
• High School Diploma or Equivalent, or currently attending High School.
• A valid driver's license with reliable transportation.
• Customer service experience or retail experience.
• Experience leading a team (preferred).
• Ability to achieve placement in the succession program.
• Excellent communication skills and proficiency with computers.
• Ability to complete required training within two months of hire.
• The ability to lift 50 lbs.

Responsibilities

• Greet and assist customers with their pool and spa care needs.
• Accurately and timely complete sales transactions using the POS system.
• Maintain a clean, well merchandised, and welcoming environment.
• Assist with merchandising and inventory control.
• Position requires open and closing duties, including bank deposits.

Skills

Customer service

Retail experience

Team leadership

Communication

Education

High School Diploma or Equivalent

Tools

POS system

Job description

Leslie's Poolmart, Inc. in Gretna, LA is seeking a TheShift Lead 2 to deliver great customer service and support the General Manager in daily store operations.

The role requires 18+ and a High School diploma or currently in school, with prior retail or customer service experience and leadership ability. Pay is $13.00–$15.00 per hour, with opportunities to grow within Leslie's nationwide network.