Retail Shift Lead — Customer Experience & Operations

Walgreens; Marietta (GA); On-site; USD 23,000 - 32,000; Full time

Job summary

Walgreens in Marietta, GA seeks a team member to open and close the store in management's absence, handle cash and ensure readiness for the business day. The role emphasizes delivering a distinctive customer experience and assisting with inventory, displays, and pricing while maintaining store standards and compliance.

The position requires leadership experience, English fluency, and ability to work with store systems and teamwork under varying duties.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of management and perform required cash handling.
• Complete returns, refunds, cash drops, and provide change to registers.
• Deliver a distinctive and delightful customer experience.
• Greet customers and assist with products and services; resolve issues.
• Hold store keys, assist with vendor deliveries, and open back door as needed.
• Register sales accurately; document scanning errors and price verifications.
• Assist with inventory control, pricing changes, and signage accuracy.
• Support merchandising, displays, and stock rotations; reset as required.
• Ensure store cleanliness, maintenance requests, and compliance with policies.
• Communicate tasks in management's absence and report issues.

Skills

Leadership

Customer service

Cash handling

Tools

Store systems

Job description

Walgreens in Marietta, GA seeks a team member to open and close the store in management's absence, handle cash and ensure readiness for the business day. The role emphasizes delivering a distinctive customer experience and assisting with inventory, displays, and pricing while maintaining store standards and compliance.

The position requires leadership experience, English fluency, and ability to work with store systems and teamwork under varying duties.