Retail Shift Lead & Customer Experience Coach

Walgreens; Edina (MN); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Edina, MN seeks an engaging team member to support opening and closing the store when management is not present, handle cash and POS transactions, and ensure floor and stock room readiness. You will resolve customer questions while modeling best practices in service and assisting with inventory andBackroom operations.

The role emphasizes leadership, responsibility for daily tasks, and maintaining compliant, organized store operations to deliver the Walgreens experience.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Fluent in reading, writing, and speaking English.

Responsibilities

• Open/close the store in the absence of management, start-up systems, cash handling, and ensure store readiness.
• Handle returns, refunds, cash drops, and provide change.
• Deliver a distinctive customer experience and model best practices in customer service.
• Assist with ordering, vendor deliveries, and backroom operations.
• Maintain inventory accuracy and pricing signage per policy.
• Assist with bookkeeping, cash reports, and store maintenance.

Skills

Leadership experience

Customer service

English proficiency

Job description

Walgreens in Edina, MN seeks an engaging team member to support opening and closing the store when management is not present, handle cash and POS transactions, and ensure floor and stock room readiness. You will resolve customer questions while modeling best practices in service and assisting with inventory andBackroom operations.

The role emphasizes leadership, responsibility for daily tasks, and maintaining compliant, organized store operations to deliver the Walgreens experience.