Retail Shift Lead

LV Petroleum LLC; Wapakoneta (OH); Presencial; USD 32 000 - 42 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Weekly Pay

Health Care Plan (Medical, Dental &amp

Vision)

Retirement Plan (401k, IRA)

Paid Time Off (Vacation, Sick & Public

Holidays)

Resumo da oferta

LV Petroleum LLC in Wapakoneta, OH, is seeking a Shift Lead to oversee daily store operations, supervise staff, and ensure top‑notch customer service during shifts. The role involves training, inventory control, cash handling, and maintaining safety standards.

Ideal candidates have 1–2 years in retail or customer service with supervisory exposure, strong leadership, and excellent communication skills. Flexible scheduling including evenings, weekends, and holidays is required.

Qualificações

• 1–2 years of experience in retail or customer service, with supervisory experience preferred.
• Strong leadership capabilities with effective team management skills.
• Excellent communication and interpersonal skills.
• Experience with cash handling and POS systems.

Responsabilidades

• Supervision: Oversee daily operations during the shift, ensuring staff members are on task and performing well.
• Customer Interaction: Maintain a high standard of customer service by addressing inquiries, concerns, and complaints promptly.
• Staff Training: Train, mentor, and support new employees, helping them integrate into the team and understand store procedures.
• Inventory Control: Monitor inventory levels, assist in ordering and stocking supplies, and conduct regular inventory checks.
• Cash Handling: Manage cash registers and financial transactions, ensuring accuracy during shifts.
• Health and Safety: Enforce safety protocols and regulations to ensure a safe shopping environment.
• Reporting: Communicate effectively with management about any operational issues and staff performance.

Conhecimentos

Leadership

Customer service

Communication

Team management

Formação académica

High school diploma or equivalent

Ferramentas

POS systems

Descrição da oferta de emprego

Walk In Interviews Welcome Weekdays 10-4

1775 BELLEFONTAINE ST, Wapakoneta OH

The Shift Lead at LV Petroleum plays a vital role in ensuring the smooth operation of the store during assigned shifts. This position supervises staff, provides exceptional customer service, and maintains the store's operational standards. The Shift Lead will be responsible for training team members, managing inventory, processing cash transactions, and fostering a positive working environment. This dynamic role requires strong leadership skills and the ability to handle diverse challenges effectively.

Key Responsibilities:

• Supervision: Oversee daily operations during the shift, ensuring staff members are on task and performing well
• Customer Interaction: Maintain a high standard of customer service by addressing inquiries, concerns, and complaints promptly
• Staff Training: Train, mentor, and support new employees, helping them integrate into the team and understand store procedures
• Inventory Control: Monitor inventory levels, assist in ordering and stocking supplies, and conduct regular inventory checks
• Cash Handling: Manage cash registers and financial transactions, ensuring accuracy during shifts
• Health and Safety: Enforce safety protocols and regulations to ensure a safe shopping environment
• Reporting: Communicate effectively with management about any operational issues and staff performance

Requirements

• High school diploma or equivalent is required
• 1-2 years of experience in retail or customer service, with prior supervisory experience preferred
• Strong leadership capabilities with effective team management skills
• Excellent communication and interpersonal skills
• Ability to resolve customer complaints and provide effective solutions
• Familiarity with cash handling and point-of-sale systems
• Willingness to work flexible hours, including evenings, weekends, and holidays

Physical Requirements:

• Ability to stand for extended periods and lift items weighing up to 50 pounds
• Capable of performing physical tasks such as stocking shelves and moving merchandise

Benefits

• Weekly Pay
• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Paid Time Off (Vacation, Sick & Public Holidays)