Retail Shift Lead

LV Petroleum; De Beque (CO); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Weekly pay

Health insurance

Retirement plan (401k)

Paid time off

Job summary

LV Petroleum in Colorado is seeking a Shift Lead to oversee daily store operations during assigned shifts, coaching staff and ensuring exceptional customer service.

You will manage inventory, handle cash, and uphold safety standards while maintaining a positive team environment and reporting to management.

This role requires reliability and flexible hours including evenings and weekends, with weekly pay and benefits offered.

Qualifications

• High school diploma or equivalent required.
• 1–2 years in retail or customer service; supervisory experience preferred.
• Strong leadership and team management capabilities.
• Excellent communication and interpersonal skills.
• Ability to resolve customer complaints and provide solutions.
• Familiarity with cash handling and point-of-sale systems.
• Willingness to work flexible hours including evenings, weekends, and holidays.

Responsibilities

• Supervision: Oversee daily operations during the shift and ensure staff are on task.
• Customer Interaction: Maintain high standard of service, address inquiries and concerns.
• Staff Training: Train, mentor, and support new employees.
• Inventory Control: Monitor levels, assist in ordering and stocking, conduct checks.
• Cash Handling: Manage registers and financial transactions with accuracy.
• Health and Safety: Enforce safety protocols and regulations.
• Reporting: Communicate issues and staff performance to management.

Skills

Staff supervision

Customer service

Cash handling

Inventory management

POS systems

Communication

Education

High school diploma or equivalent

Tools

POS systems

Job description

The Shift Lead at LV Petroleum plays a vital role in ensuring the smooth operation of the store during assigned shifts. This position supervises staff, provides exceptional customer service, and maintains the store's operational standards. The Shift Lead will be responsible for training team members, managing inventory, processing cash transactions, and fostering a positive working environment. This dynamic role requires strong leadership skills and the ability to handle diverse challenges effectively.

Key Responsibilities:

1. Supervision: Oversee daily operations during the shift, ensuring staff members are on task and performing well.
2. Customer Interaction: Maintain a high standard of customer service by addressing inquiries, concerns, and complaints promptly.
3. Staff Training: Train, mentor, and support new employees, helping them integrate into the team and understand store procedures.
4. Inventory Control: Monitor inventory levels, assist in ordering and stocking supplies, and conduct regular inventory checks.
5. Cash Handling: Manage cash registers and financial transactions, ensuring accuracy during shifts.
6. Health and Safety: Enforce safety protocols and regulations to ensure a safe shopping environment.
7. Reporting: Communicate effectively with management about any operational issues and staff performance.

• High school diploma or equivalent is required.
• 1-2 years of experience in retail or customer service, with prior supervisory experience preferred.
• Strong leadership capabilities with effective team management skills.
• Excellent communication and interpersonal skills.
• Ability to resolve customer complaints and provide effective solutions.
• Familiarity with cash handling and point-of-sale systems.
• Willingness to work flexible hours, including evenings, weekends, and holidays.

Physical Requirements:

• Ability to stand for extended periods and lift items weighing up to 50 pounds.
• Capable of performing physical tasks such as stocking shelves and moving merchandise.

• Weekly Pay
• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Paid Time Off (Vacation, Sick & Public Holidays)
• #LI-DNI