Store Shift Lead

LV Petroleum LLC; Wapakoneta (OH); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Weekly Pay

Health Care Plan (Medical, Dental &amp

Retirement Plan (401k, IRA)

Paid Time Off (Vacation, Sick & P

Job summary

LV Petroleum LLC is seeking a Shift Lead to supervise store operations, train staff, manage inventory, and handle cash transactions during assigned shifts in Wapakoneta, OH. The role emphasizes delivering excellent customer service and ensuring safety and compliance with store standards.

The ideal candidate brings 1–2 years of retail or customer service experience with some supervisory exposure, strong communication skills, and the ability to lead a diverse team across busy shifts.

Qualifications

• High school diploma or equivalent required.
• 1-2 years of experience in retail or customer service, with supervisory experience preferred.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Ability to resolve customer complaints and provide effective solutions.
• Familiarity with cash handling and POS systems.
• Willingness to work flexible hours including evenings, weekends, and holidays.

Responsibilities

• Oversee daily operations during the shift, ensuring staff on task and performing well.
• Maintain high standard of customer service by addressing inquiries and concerns promptly.
• Train, mentor, and support new employees to integrate into the team.
• Monitor inventory levels, assist in ordering and stocking supplies, conduct regular checks.
• Manage cash registers and financial transactions, ensuring accuracy.
• Enforce safety protocols to ensure a safe shopping environment.
• Communicate effectively with management about operational issues and staff performance.

Skills

Leadership

Customer service

Communication

Cash handling

Staff training

Inventory management

Health and safety

Reporting

Education

High school diploma or equivalent

Tools

POS systems

Job description

Walk on in to 1775 BELLEFONTAINE ST, Wapakoneta OH

Interview any time between 11am and 4pm

The Shift Lead at LV Petroleum plays a vital role in ensuring the smooth operation of the store during assigned shifts. This position supervises staff, provides exceptional customer service, and maintains the store's operational standards. The Shift Lead will be responsible for training team members, managing inventory, processing cash transactions, and fostering a positive working environment. This dynamic role requires strong leadership skills and the ability to handle diverse challenges effectively.

Key Responsibilities:

1. Supervision: Oversee daily operations during the shift, ensuring staff members are on task and performing well.
2. Customer Interaction: Maintain a high standard of customer service by addressing inquiries, concerns, and complaints promptly.
3. Staff Training: Train, mentor, and support new employees, helping them integrate into the team and understand store procedures.
4. Inventory Control: Monitor inventory levels, assist in ordering and stocking supplies, and conduct regular inventory checks.
5. Cash Handling: Manage cash registers and financial transactions, ensuring accuracy during shifts.
6. Health and Safety: Enforce safety protocols and regulations to ensure a safe shopping environment.
7. Reporting: Communicate effectively with management about any operational issues and staff performance.

• High school diploma or equivalent is required.
• 1-2 years of experience in retail or customer service, with prior supervisory experience preferred.
• Strong leadership capabilities with effective team management skills.
• Excellent communication and interpersonal skills.
• Ability to resolve customer complaints and provide effective solutions.
• Familiarity with cash handling and point-of-sale systems.
• Willingness to work flexible hours, including evenings, weekends, and holidays.

Physical Requirements:

• Ability to stand for extended periods and lift items weighing up to 50 pounds.
• Capable of performing physical tasks such as stocking shelves and moving merchandise.

• Weekly Pay
• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Paid Time Off (Vacation, Sick & Public Holidays)