Retail Shift Lead

LV Petroleum; Shepherd (TX); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Weekly Pay

Health Care Plan (Medical, Dental &amp

Retirement Plan (401k, IRA)

Paid Time Off (Vacation, Sick & P"

Job summary

LV Petroleum in Shepherd, TX seeks a Shift Lead to supervise staff and ensure smooth store operations during assigned shifts. You will deliver excellent customer service, train team members, manage inventory, and handle cash transactions while upholding safety standards.

Ideal candidates have 1-2 years retail experience with supervisory responsibilities, strong leadership, and clear communication skills. Flexible hours including evenings, weekends, and holidays are required.

Qualifications

• High school diploma or equivalent is required.
• 1-2 years of retail or customer service experience, with supervisory experience preferred.

Responsibilities

• Customer Interaction: Maintain a high standard of customer service by addressing inquiries, concerns, and complaints promptly.
• Staff Training: Train, mentor, and support new employees, helping them integrate into the team and understand store procedures.
• Inventory Control: Monitor inventory levels, assist in ordering and stocking supplies, and conduct regular inventory checks.
• Cash Handling: Manage cash registers and financial transactions, ensuring accuracy during shifts.
• Health and Safety: Enforce safety protocols and regulations to ensure a safe shopping environment.
• Reporting: Communicate effectively with management about any operational issues and staff performance.

Skills

Customer service

Staff supervision

Leadership

Communication

Team management

Education

High school diploma or equivalent

Tools

POS systems

Job description

The Shift Lead at LV Petroleum plays a vital role in ensuring the smooth operation of the store during assigned shifts. This position supervises staff, provides exceptional customer service, and maintains the store's operational standards. The Shift Lead will be responsible for training team members, managing inventory, processing cash transactions, and fostering a positive working environment. This dynamic role requires strong leadership skills and the ability to handle diverse challenges effectively.

WALK-IN INTERVIEWS: Held weekdays from 11am - 4pm, inside our travel center (at the Sbarro) located at 10100 US 59, Shepherd, TX.

Key Responsibilities:-

• Customer Interaction: Maintain a high standard of customer service by addressing inquiries, concerns, and complaints promptly.

• Staff Training: Train, mentor, and support new employees, helping them integrate into the team and understand store procedures.

• Inventory Control: Monitor inventory levels, assist in ordering and stocking supplies, and conduct regular inventory checks.

• Cash Handling: Manage cash registers and financial transactions, ensuring accuracy during shifts.

• Health and Safety: Enforce safety protocols and regulations to ensure a safe shopping environment.

• Reporting: Communicate effectively with management about any operational issues and staff performance.

• High school diploma or equivalent is required.

• 1-2 years of experience in retail or customer service, with prior supervisory experience preferred.

• Strong leadership capabilities with effective team management skills.

• Excellent communication and interpersonal skills.

• Ability to resolve customer complaints and provide effective solutions.

• Familiarity with cash handling and point-of-sale systems.

• Willingness to work flexible hours, including evenings, weekends, and holidays.

Physical Requirements:

• Ability to stand for extended periods and lift items weighing up to 50 pounds.

• Capable of performing physical tasks such as stocking shelves and moving merchandise.

• Weekly Pay

• Health Care Plan (Medical, Dental & Vision)

• Retirement Plan (401k, IRA)

• Paid Time Off (Vacation, Sick & Public Holidays)