Retail Service & Travel Concierge

ACSC Auto Club Of Southern Calif; Del Mar (CA); On-site; USD 30,000 - 32,000; Full time

Benefits offered by this job

Health coverage

401(K) saving plans with company match

Pension

Tuition assistance

Floating holidays and PTO

Paid parental leave

Wellness programs

Employee discounts

Job summary

Auto Club Enterprises in Del Mar, California, seeks a Retail Service Specialist to greet members, upsell AAA products, and deliver legendary service in our branch network.

You will handle DMV-related services, passport photos, reservations, and cash handling while meeting sales goals. A high school diploma, MS Office skills, and notary readiness within 1 year are required; travel locally may be needed.

Qualifications

• Experience in retail sales or customer service.
• Proven ability to exceed sales or service quality goals.
• Notary Public license must be obtained within 1 year where offered.
• Experience with Microsoft Office basics.
• Monday–Friday office hours and Saturdays per branch requirements.
• Locally travel may be required.

Responsibilities

• Greet members and customers, determine needs and provide legendary service.
• Provide DMV vehicle license, registration and notary services as required.
• Reach sales and service goals for multiple AAA products and services.
• Prepare and provide TripTik travel routings and travel materials.
• Issue passport photos as needed.
• Accept payments, make change, balance and reconcile cash drawer.
• Make hotel and car rental reservations and provide travel information.

Skills

Retail sales

Customer service

Notary license eligibility

Microsoft Office basics

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Auto Club Enterprises in Del Mar, California, seeks a Retail Service Specialist to greet members, upsell AAA products, and deliver legendary service in our branch network.

You will handle DMV-related services, passport photos, reservations, and cash handling while meeting sales goals. A high school diploma, MS Office skills, and notary readiness within 1 year are required; travel locally may be needed.