Travel & Retail Service Specialist — DMV & Notary Ready

ACSC Auto Club Of Southern Calif; Temecula (CA); On-site; USD 30,000 - 32,000; Full time

Benefits offered by this job

Health coverage for medical, dental, &

401(K) saving plans with company match

Tuition assistance

Floating holidays and PTO

Paid parental leave

Wellness programs

Employee discounts

Job summary

Auto Club Enterprises in Temecula, CA is seeking a Retail Service Specialist to greet members, determine their needs, and provide legendary service while cross-selling AAA products and services.

The role includes DMV vehicle licenses, registration and notary services as required, travel planning materials, hotel and car rental bookings, and cash handling with receipts; you may work a Monday through Friday schedule with some Saturdays and performance incentives.

Qualifications

• Experience in retail sales or customer service/sales environments.
• Ability to exceed sales or service quality goals.
• Notary license must be obtained within 1 year where required.

Responsibilities

• Greet members and customers, determine their needs, and provide legendary service.
• Provide DMV licenses, registrations, and notary services as required.
• Reach sales and service goals for multiple AAA products and services.
• Prepare travel routings and travel-related materials, issue passport photos.
• Accept payments, balance cash drawer, and reconcile cash.
• Make hotel and car rental reservations and provide destination information.

Skills

Retail sales experience

Customer service excellence

Notary eligibility

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Auto Club Enterprises in Temecula, CA is seeking a Retail Service Specialist to greet members, determine their needs, and provide legendary service while cross-selling AAA products and services.

The role includes DMV vehicle licenses, registration and notary services as required, travel planning materials, hotel and car rental bookings, and cash handling with receipts; you may work a Monday through Friday schedule with some Saturdays and performance incentives.