Retail Service Specialist – Notary & Trip Planning

ACSC Auto Club Of Southern Calif; Irvine (CA); On-site; USD 30,000 - 32,000; Full time

Benefits offered by this job

Health coverage for medical, dental, &

401(K) saving plans with company match

Pension

Tuition assistance

Floating holidays and PTO

Paid parental leave

Wellness programs

Employee discounts

Job summary

Auto Club Enterprises is hiring a Retail Service Specialist in California. You will greet members, determine needs, and deliver Legendary Service while cross-selling AAA products. Notary and DMV services, travel bookings, and passport photos are part of the role.

You will work in our branch network with team collaboration, aiming to meet sales and service goals and participate in incentive programs. Starting pay is $22.00–$23.00 per hour, with comprehensive benefits.

Qualifications

• Experience in retail sales, banking, or similar customer service/sales environment.
• Must be able to obtain and maintain valid notary license as required.
• Experience with Microsoft Office basics.
• A high school diploma or GED.
• Available to work Monday through Friday during office hours, and Saturdays in accordance with branch requirements.
• Notary license within 1 Year where applicable.

Responsibilities

• Greet members and customers, determine their need, and provide Legendary Service.
• Provide DMV vehicle license, registration, and notary services as required.
• Reach sales and service goals for multiple AAA products and services.
• Preparing and providing TripTik travel routings, marked road maps, tour books, and other travel-related materials.
• Issue passport photos.
• Accept payments for the various products, provide accurate change and receipts; balance and reconcile cash drawer.
• Make hotel and car rental reservations for members and provide travel destination information.

Skills

Retail sales

Customer service

Notary license

Microsoft Office basics

Local travel

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Auto Club Enterprises is hiring a Retail Service Specialist in California. You will greet members, determine needs, and deliver Legendary Service while cross-selling AAA products. Notary and DMV services, travel bookings, and passport photos are part of the role.

You will work in our branch network with team collaboration, aiming to meet sales and service goals and participate in incentive programs. Starting pay is $22.00–$23.00 per hour, with comprehensive benefits.