Customer-Focused Retail Service Specialist

3M HEALTHCARE; San Luis Obispo (CA); On-site; USD 30,307 - 31,684; Full time

Benefits offered by this job

Health coverage (medical, dental, and视

401(k) with company match

Tuition assistance

Paid parental leave

Wellness programs

Employee discounts

Job summary

Auto Club Enterprises in California is seeking a Retail Service Specialist to greet members, upsell AAA products, and deliver Legendary Service in our branch network.

The role requires notary eligibility, basic Microsoft Office skills, and availability Monday to Friday with Saturday branches. Starting pay ranges from $22.00 to $23.00 per hour, plus incentives. Benefits include health coverage, 401(k), and paid leave.

Qualifications

• Experience in retail sales, banking or similar customer service/sales environment.
• Proven ability to exceed assigned sales or service quality goals.
• Must be able to obtain and maintain valid notary license as required
• Experience with Microsoft Office basics
• Must be available to work Monday through Friday during office hours, and Saturdays in accordance with branch requirements
• Ability to travel locally when necessary
• A high school diploma or GED
• Notary Public must be obtained within 1 year where notary services are offered.

Responsibilities

• Greet all members and customers, determine their need and provide Legendary Service
• Provide DMV vehicle license, registration and notary services as required
• Reach sales and service goals (and earn incentives!) for multiple AAA products and services
• Prepare and provide TripTik travel routings, marked road maps, tour books, and other travel-related materials
• Issue passport photos
• Accept payments for the various products, provide accurate change and receipts; balance and reconcile cash drawer
• Make hotel and car rental reservations for members and provide travel destination information

Skills

Retail Sales

Notary License

MS Office

Customer Service

Travel Local

Education

High School diploma/GED

Job description

Auto Club Enterprises in California is seeking a Retail Service Specialist to greet members, upsell AAA products, and deliver Legendary Service in our branch network.

The role requires notary eligibility, basic Microsoft Office skills, and availability Monday to Friday with Saturday branches. Starting pay ranges from $22.00 to $23.00 per hour, plus incentives. Benefits include health coverage, 401(k), and paid leave.