Retail Service Specialist — Lead Customer Experience & Ops
O'Reilly Auto Parts
Turn this role into an interview — a resume and cover letter built around what this employer wants.
Job summary
O'Reilly Auto Parts is seeking a Retail Service Specialist to support the Store Manager and Assistants in sales, service, and store operations. The role includes shift management in absence of leadership and emphasizes excellent customer service for retail and professional customers.
Qualifications include strong communication skills, RSS certification, and potential ASE certification. Bilingual abilities (Spanish preferred) are encouraged to apply, with competitive compensation and benefits
Qualifications
- Strong communication skills.
- Ability to obtain RSS Certification.
- Retail sales experience, preferably in auto parts.
- Automotive systems and repair knowledge.
- ASE Certification.
- Fluency in multiple languages (Spanish is highly desired).
Skills
Education
Job description
O'Reilly Auto Parts is seeking a Retail Service Specialist to support the Store Manager and Assistants in sales, service, and store operations. The role includes shift management in absence of leadership and emphasizes excellent customer service for retail and professional customers.
Qualifications include strong communication skills, RSS certification, and potential ASE certification. Bilingual abilities (Spanish preferred) are encouraged to apply, with competitive compensation and benefits
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