Retail Service Pro II - Cross-Trained & Customer Focused

Dollar Tree Stores INC; Miami Township (OH); On-site; USD 16,000 - 17,000; Part time

Benefits offered by this job

Medical, pharmacy, dental, and vision

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree Stores INC invites applications for a Customer Service Associate II to support daily store operations, merchandising, and front-end duties as needed. Responsibilities include receiving merchandise, stocking, cleaning, assisting customers, handling cash transactions, and maintaining a safe, friendly environment for all shoppers and team members.

This part-time role in Ohio offers opportunities for growth within a nationwide retailer and access to available benefits and training

Qualifications

• High school diploma or equivalent is preferred or required.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift 30–50 lbs from floor to shoulder height and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.
• High level of integrity is required.
• Proficiency in basic math for cash accounting is required.

Responsibilities

• Receiving merchandise, unloading trucks, and processing freight safely per productivity standards.
• Merchandising and stocking as needed.
• Assisting with cleanliness throughout the store, including bathrooms, floors, and trash removal.
• Maintaining a positive, safe, and respectful environment with customers and staff.
• Managing sales transactions while at the cash register.
• Maintaining security of cash and protecting company assets.
• Other duties as assigned.

Skills

Customer service

Communication

Problem-solving

Cash handling

Physical strength

Math

Teamwork

Education

High school diploma or equivalent

Job description

Dollar Tree Stores INC invites applications for a Customer Service Associate II to support daily store operations, merchandising, and front-end duties as needed. Responsibilities include receiving merchandise, stocking, cleaning, assisting customers, handling cash transactions, and maintaining a safe, friendly environment for all shoppers and team members.

This part-time role in Ohio offers opportunities for growth within a nationwide retailer and access to available benefits and training