Retail Service Manager (Night & Weekend Shifts)

Hyvee.io; Waukee (IA); On-site; USD 25,000 - 39,000; Full time

Job summary

Hy-Vee is seeking a Service Manager to supervise employees across departments, ensuring friendly service and smooth store operations. You will lead by example, manage schedules, address customer issues, and ensure merchandising compliance in a fast-paced retail environment.

Ideal candidates have a high school diploma or equivalent and 2+ years of related experience. Night and weekend shifts are required as part of this role, with emphasis on teamwork and safety.

Qualifications

• High school diploma or equivalent required.
• Two+ years of related work experience preferred.

Responsibilities

• Greet customers with a smile and provide prompt, friendly service.
• Plan and adjust work schedules, assign duties, and ensure timely completion.
• Supervise store activities across departments and resolve issues.
• Train employees on store policies, safety procedures, and job duties.
• Monitor payroll basics, cash handling, and price/recall accuracy.

Job description

Hy-Vee is seeking a Service Manager to supervise employees across departments, ensuring friendly service and smooth store operations. You will lead by example, manage schedules, address customer issues, and ensure merchandising compliance in a fast-paced retail environment.

Ideal candidates have a high school diploma or equivalent and 2+ years of related experience. Night and weekend shifts are required as part of this role, with emphasis on teamwork and safety.