Retail Service Leader: Drive Team & Store Success

Goodwill Industries International, Inc.; Westminster (MD); On-site; USD 21,878 - 31,159; Full time

Benefits offered by this job

5 Medical Plans

401K

Paid Time Off; Sick and Vacation

Job summary

Goodwill Industries International, Inc. is seeking a Customer Service Manager for the Westminster Store in Maryland. This role involves oversight of the sales floor, ensuring operational excellence and achieving set sales goals through effective leadership of the Retail Sales Associates.

The ideal candidate will have a High School Diploma and experience in retail management and customer service. This position offers a comprehensive rewards package after 60 days of employment.

Qualifications

• One-year work experience in Retail Management preferred.
• One-year customer service experience required.
• Ability to speak and read English proficiently.

Responsibilities

• Oversee leadership and achievement for the sales floor.
• Direct daily operations of the sales floor and drive business.
• Mentor and train Retail Sales Associates.

Skills

Retail Management

Customer Service

Microsoft Office Suite

Education

High School Diploma or GED

Job description

Goodwill Industries International, Inc. is seeking a Customer Service Manager for the Westminster Store in Maryland. This role involves oversight of the sales floor, ensuring operational excellence and achieving set sales goals through effective leadership of the Retail Sales Associates.

The ideal candidate will have a High School Diploma and experience in retail management and customer service. This position offers a comprehensive rewards package after 60 days of employment.