Retail Service Lead – Shift Manager (Bilingual)

O'Reilly Automotive Stores, Inc.; Dothan (AL); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Competitive wages

401k with employer contributions

Medical, dental, and vision insurance

Job summary

O'Reilly Auto Parts is seeking a Retail Service Specialist to support the Store Manager and Assistants in sales, customer service, store appearance and operations, including shift management in the absence of leadership.

Bilingual candidates encouraged; this role emphasizes leading team members, handling store duties, executing transactions accurately, and maintaining a welcoming environment for customers and colleagues.

Qualifications

• Strong communication skills.
• Ability to obtain RSS Certification.

Responsibilities

• Lead store team in delivering excellent customer service to retail and professional customers.
• Supervise service levels in the showroom and ensure timely processing of orders and transfers.
• Perform opening/closing duties, verify deposits, and ensure security procedures are followed.

Skills

Strong communication

RSS Certification

Job description

O'Reilly Auto Parts is seeking a Retail Service Specialist to support the Store Manager and Assistants in sales, customer service, store appearance and operations, including shift management in the absence of leadership.

Bilingual candidates encouraged; this role emphasizes leading team members, handling store duties, executing transactions accurately, and maintaining a welcoming environment for customers and colleagues.