Bilingual Retail Service Leader

O'Reilly Auto Parts; Manchester (CT); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Competitive wages & Paid Time Off

Stock Purchase Plan & 401k with Employer Contributions

Medical, Dental, & Vision Insurance

Tuition Educational Assistance Programs

Job summary

O'Reilly Auto Parts in Manchester, CT is seeking a Retail Service Specialist to support the Store Manager and Assistant Managers in various operations including sales, customer service, and store appearance. This role includes shift management responsibilities and leading the team to ensure excellent customer service.

Qualified candidates will possess strong communication skills and the ability to obtain RSS Certification. The position offers a competitive compensation package including stock options and comprehensive health benefits.

Qualifications

• Required strong communication skills.
• Ability to obtain RSS Certification.
• Desired retail sales experience in auto parts.

Responsibilities

• Support the Store Manager and Assistant Managers.
• Lead team in providing excellent customer service.
• Supervise customer service levels and team member execution.
• Process online orders and returns efficiently.
• Perform store opening/closing duties and manage security.

Skills

Strong communication skills

Ability to obtain RSS Certification

Education

Retail sales experience, preferably in auto parts

Automotive systems and repair knowledge

ASE Certification

Fluency in multiple languages (Spanish is highly desired)

Job description

O'Reilly Auto Parts in Manchester, CT is seeking a Retail Service Specialist to support the Store Manager and Assistant Managers in various operations including sales, customer service, and store appearance. This role includes shift management responsibilities and leading the team to ensure excellent customer service.

Qualified candidates will possess strong communication skills and the ability to obtain RSS Certification. The position offers a competitive compensation package including stock options and comprehensive health benefits.