Auto Parts Retail Service Lead (Bilingual)

O'Reilly Automotive Stores; Danbury (CT); Presencial; USD 23.000 - 32.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive wages

401k plan

Medical, Dental, Vision Insurance

Stock Purchase Plan

Tuition assistance

Career growth opportunities

Descripción de la vacante

O'Reilly Automotive Stores in Danbury, CT is hiring a Retail Service Specialist to support Store Managers in sales, service, and store operations. The role may include shift management in the absence of supervisors and requires strong communication skills.

Bilingual candidates are encouraged to apply, with a competitive hourly pay range and comprehensive benefits. The position emphasizes opening/closing duties, customer satisfaction, and accurate processing of transactions, returns, and stock

Formación

• Strong communication skills.
• Ability to obtain RSS Certification.

Responsabilidades

• Lead store team members in providing excellent customer service to retail and professional customers.
• Supervise the customer service levels on the retail showroom and ensure program execution.
• Handle phone inquiries and follow company policy for calls and orders.
• Ensure timely processing of buy online/ship to store, hub, and transfers and notify customers of shipment arrivals.

Conocimientos

Strong communication

RSS Certification

Descripción del empleo

O'Reilly Automotive Stores in Danbury, CT is hiring a Retail Service Specialist to support Store Managers in sales, service, and store operations. The role may include shift management in the absence of supervisors and requires strong communication skills.

Bilingual candidates are encouraged to apply, with a competitive hourly pay range and comprehensive benefits. The position emphasizes opening/closing duties, customer satisfaction, and accurate processing of transactions, returns, and stock