Retail Service Lead — Auto Parts & Growth

O'Reilly Automotive; Thornton (CO); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive wages

401k from Day One

Medical, Dental, Vision Insurance

Tuition assistance

Career growth

Job summary

O'Reilly Auto Parts is seeking a Retail Service Specialist to support Store Manager and Assistants in sales, customer service, store appearance and operations. The role will also assume shift management in the absence of store leadership. Bilingual candidates are encouraged to apply.

The position offers competitive wages with bonus opportunities and a benefits package including health insurance and a 401k plan. Strong communication and RSS certification are valued for success in this role.

Qualifications

• Strong communication skills.
• Ability to obtain RSS Certification.

Responsibilities

• Lead store team members in providing excellent customer service to retail and professional customers.
• Supervise the customer service levels in the retail showroom and ensure program execution.
• Ensure telephone is answered according to company policy.
• Process buy online/ship to store, hub and store transfers, and DC add orders in a timely manner.

Skills

Strong communication

RSS Certification

Job description

O'Reilly Auto Parts is seeking a Retail Service Specialist to support Store Manager and Assistants in sales, customer service, store appearance and operations. The role will also assume shift management in the absence of store leadership. Bilingual candidates are encouraged to apply.

The position offers competitive wages with bonus opportunities and a benefits package including health insurance and a 401k plan. Strong communication and RSS certification are valued for success in this role.