Retail Service Associate - Customer Care & Framing

Michaels Stores; Bee Cave (TX); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

401(k) with employer match

Medical, dental & vision coverage

Employee discounts

Tuition assistance

Adoption assistance

Job summary

Michaels in Bee Cave, TX is seeking store team members to deliver friendly customer service, assist shoppers on the sales floor, and ensure a fast, accurate checkout. You will participate in truck unloading, stocking, and maintaining in-stock shelves to meet our brand promises.

Responsibilities include promoting the Rewards program, assisting with Omni-channel processes like BOPIS and SFS, and supporting store recovery and merchandising standards.

Qualifications

• Retail or customer service experience preferred.
• Ability to stand for long periods and lift/move merchandise as part of store duties.

Responsibilities

• Help customers shop, locate products, and provide solutions.
• Provide a fast and friendly checkout experience; execute cash handling to standards.
• Engage customers on Rewards program and Private Label Credit Cards enrollments.
• Educate customers on VOC survey and how to participate.

Skills

Customer service

Cash handling

Job description

Michaels in Bee Cave, TX is seeking store team members to deliver friendly customer service, assist shoppers on the sales floor, and ensure a fast, accurate checkout. You will participate in truck unloading, stocking, and maintaining in-stock shelves to meet our brand promises.

Responsibilities include promoting the Rewards program, assisting with Omni-channel processes like BOPIS and SFS, and supporting store recovery and merchandising standards.