Retail Senior General Manager — Lead, Coach & Drive Results

Victra; Show Low (AZ); On-site; USD 48,000 - 75,000; Full time

Benefits offered by this job

Paid Training

Premium Health, Dental, and Vision

Paid Maternity Leave

401K Match

Tuition Reimbursement

50% off Verizon Service

Referral Bonus

Frequent Contests

Career Advancement Opportunities

Comprehensive benefits package

Job summary

Victra is seeking a Senior General Manager to shape the guest experience by coaching the team, driving sales, and maintaining operational excellence in a fast-paced retail store.

You will develop your Assistant General Manager, mentor staff, and lead by example to exceed goals while providing complete solutions for guests and ensuring top-notch service. This hourly leadership role requires accountability and ongoing training participation.

Qualifications

• 1-3 years of experience in a retail sales environment
• Leadership or supervisory experience preferred
• High school diploma or GED

Responsibilities

• Coach and mentor sales associates to achieve store goals
• Lead sales strategy and ensure guest satisfaction
• Direct day-to-day store operations and staffing
• Communicate company objectives to team
• Handle guest escalations and resolve issues promptly

Skills

Leadership

Sales

Coaching

Customer Service

Education

High school diploma or GED

Job description

Victra is seeking a Senior General Manager to shape the guest experience by coaching the team, driving sales, and maintaining operational excellence in a fast-paced retail store.

You will develop your Assistant General Manager, mentor staff, and lead by example to exceed goals while providing complete solutions for guests and ensuring top-notch service. This hourly leadership role requires accountability and ongoing training participation.