Senior Retail GM: Drive Guest Experience & Growth

Hunter Super Techs - TurnPoint; Show Low (AZ); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Paid Training

Premium Health Insurance

Dental Insurance

Vision Insurance

401K Match

Tuition Reimbursement

50% off Verizon Service

Referral Bonus

Career Advancement Opportunities

Job summary

Victra is seeking a Senior General Manager to shape guest experience and drive high-performance results in a fast-paced Verizon Retail environment. You will coach the store team, model the sales process, and lead by example to meet or exceed goals while maintaining operational excellence.

You will develop your Assistant General Manager, attend trainings, and guide the team through promotions and initiatives, staying aligned with company vision and standards.

Qualifications

• Experience leading retail sales teams to achieve store goals.
• Ability to coach, mentor, and develop staff for performance.
• Strong customer service mindset and communication skills.

Responsibilities

• Support, coach, and mentor sales associates to achieve store goals.
• Teach and model the sales process with Every Guest, Every Time.
• Assist in attracting and retaining top caliber employees.
• Act as a brand advocate and provide ongoing sales training.
• Drive sales strategy and ensure calendar-scheduled trainings are completed.

Skills

Sales leadership

Coaching & mentoring

Customer service

Team development

Education

High school diploma or GED

Job description

Victra is seeking a Senior General Manager to shape guest experience and drive high-performance results in a fast-paced Verizon Retail environment. You will coach the store team, model the sales process, and lead by example to meet or exceed goals while maintaining operational excellence.

You will develop your Assistant General Manager, attend trainings, and guide the team through promotions and initiatives, staying aligned with company vision and standards.