Retail Security Systems Technician - IP Cameras & Service

Johnson Controls, Inc.; Evansville (IN); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

401K

Medical coverage

Dental coverage

Vision care

Paid vacation

Sick time

Training opportunities

Zero Harm safety policy

Employee discount via The Loop by Perk

Job summary

Sensormatic Solutions, a business of Johnson Controls, is seeking an Installation and Service Technician for on-site work across retail environments. You will install and repair Inventory Control and Video equipment, collaborating with customers and teammates to ensure reliable service and rapid issue resolution.

The role emphasizes accountability, safety, and continuous improvement, with opportunities for training and career growth.

Qualifications

• EL 06 license required
• Proficiency in electronics and networking fundamentals
• Strong written and oral communication skills
• Proficiency in MS Office and basic PC skills
• Ability to lift up to 70 lbs and work in challenging positions
• Able to work independently and in a team

Responsibilities

• Demonstrate accountability and integrity by ensuring all installations and repairs are completed safely and effectively.
• Focus on critical tasks by managing service calls efficiently and maintaining accurate records of work performed.
• Collaborate with customers and team members to address issues promptly and provide training on equipment use.
• Pursue continuous improvement by staying updated with training and certifications, and applying feedback to enhance service delivery.
• Maintain an accurate parts inventory to support first-time fixes and efficient operations.
• Report to management regularly on customer satisfaction and any service or sales opportunities identified during visits.

Skills

EL 06 License

Electronics fundamentals

Networking fundamentals

MS Office

Communication skills

Independent & team work

Physical ability to lift 70 lbs

Tools

IP cameras

DVR/NVR systems

Job description

Sensormatic Solutions, a business of Johnson Controls, is seeking an Installation and Service Technician for on-site work across retail environments. You will install and repair Inventory Control and Video equipment, collaborating with customers and teammates to ensure reliable service and rapid issue resolution.

The role emphasizes accountability, safety, and continuous improvement, with opportunities for training and career growth.