Retail Security Systems Installer & Service Pro

Johnson Controls; Cranberry Township (OH); On-site; USD 37,000 - 55,000; Full time

Benefits offered by this job

Day-one benefits

Paid time off

Cross-training

Collaborative team

Zero Harm safety

Employee discounts

Job summary

Sensormatic Solutions, a business of Johnson Controls, is seeking an Installation and Service Technician to work on inventory control and video systems across retail locations. You will collaborate with customers and teammates, ensure safe, accurate installations, and maintain detailed service records.

Role emphasizes training, continuous improvement, and reliable on-site support, with a focus on teamwork and safety standards in a fast-paced retail setting.

Qualifications

• EL 06 license required.
• Strong knowledge of electronics and networking fundamentals.
• Solid written and verbal communication skills.
• Proficiency with MS Office and basic PC skills.
• Ability to work independently and in a team environment.
• Physical ability to lift up to 70 lbs and access challenging work spaces.

Responsibilities

• Install and repair inventory control and video equipment across retail sites.
• Collaborate with customers and team members to resolve issues.
• Maintain accurate records of service calls and work performed.
• Provide training on equipment use and best practices to staff.
• Pursue continuous improvement through training and feedback.

Skills

Electronics fundamentals

Networking fundamentals

Communication skills

Independence and teamwork

MS Office

Basic PC skills

Education

EL 06 License

Tools

MS Office

Basic PC skills

Job description

Sensormatic Solutions, a business of Johnson Controls, is seeking an Installation and Service Technician to work on inventory control and video systems across retail locations. You will collaborate with customers and teammates, ensure safe, accurate installations, and maintain detailed service records.

Role emphasizes training, continuous improvement, and reliable on-site support, with a focus on teamwork and safety standards in a fast-paced retail setting.