Retail Security Systems Tech: IP Camera Install & Service

Johnson Controls, Inc.; Cranberry Township, Northern (Butler County, KY); Hybrid; USD 3,775,000 - 5,497,000; Full time

Benefits offered by this job

401K

Medical insurance

Dental coverage

Vision coverage

Paid vacation

Sick time

On-the-job training

Employee discounts through The Loop

Job summary

Sensormatic Solutions, a business of Johnson Controls, is seeking an Installation and Service Technician to install and repair inventory control and video equipment across retail sites. You will work with customers and teams to resolve issues, maintain records, and ensure safe, first-time fixes.

The role emphasizes collaboration, ongoing training, and adherence to safety standards while supporting equipment installations and service improvements in a dynamic retail environment.

Qualifications

• Possession of an EL 06 License.
• Proficiency in electronics and networking fundamentals.
• Strong written and oral communication skills.
• Proficiency in MS Office and basic PC skills.
• Ability to work independently and collaboratively in a team environment.
• Physical ability to carry and move equipment up to 70 lbs and work in challenging positions such as climbing ladders or working within ducts.

Responsibilities

• Install and repair Inventory Control and Video equipment across retail environments.
• Collaborate with customers and team members to address issues promptly and provide training on equipment use.
• Maintain accurate records of service calls and parts to support first-time fixes and service efficiency.
• Demonstrate accountability and integrity, completing installations safely and effectively.
• Pursue continuous improvement through training, certifications, and applying feedback to service delivery.

Skills

EL 06 License

Electronics fundamentals

Networking fundamentals

Communication skills

MS Office / PC skills

Independence / Teamwork

Physical strength (70 lbs)

Job description

Sensormatic Solutions, a business of Johnson Controls, is seeking an Installation and Service Technician to install and repair inventory control and video equipment across retail sites. You will work with customers and teams to resolve issues, maintain records, and ensure safe, first-time fixes.

The role emphasizes collaboration, ongoing training, and adherence to safety standards while supporting equipment installations and service improvements in a dynamic retail environment.