Retail Video & Security Systems Technician - Install & Repair

Johnson Controls, Inc.

Memphis (TN)

On-site

USD 34,000 - 39,000

Full time

14 days+

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Benefits offered by this job

401K

Medical

Dental

Vision

Vacation & holidays

Sick time

On-the-job training

Zero Harm safety policy

Employee discounts

Job summary

Johnson Controls, Inc. in Memphis seeks an Installation and Service Technician to install and repair Inventory Control and Video equipment across retail sites. You will handle service calls, train customers, and maintain parts inventory to enable first-time fixes.

The role emphasizes safety, accuracy, and teamwork, with a focus on delivering reliable customer outcomes and professional site representation.

Qualifications

Possession of an EL 06 License.
Proficiency in electronics and networking fundamentals.
Strong written and oral communication skills.
Proficiency in MS Office and basic PC skills.
Ability to work independently and collaboratively in a team.
Physical ability to carry and move equipment up to 70 lbs and work in challenging positions.

Responsibilities

Install and repair Inventory Control and Video equipment in retail environments.
Respond to service calls efficiently and maintain accurate records of work performed.
Work directly with customers and team members to resolve issues promptly and provide equipment training.
Maintain an accurate parts inventory to support first-time fixes and efficient service delivery.
Report customer satisfaction updates and any service or sales opportunities identified during visits to management.
Support safe, effective field work while representing Johnson Controls professionally at customer sites.