Retail Security Site Supervisor – Lead & Protect

Prosegur; Boston (MA); On-site; USD 39,000 - 47,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Paid Vacation

Paid Sick Days

Paid Holidays

401K/403b Plan

Job summary

Prosegur seeks a Security Site Supervisor to lead a busy retail location, overseeing a team of officers and ensuring safety for employees, shoppers, and property. You will build a strong client relationship and compete daily on delivering proactive security.

You'll run shift briefings, manage staffing, oversee access control and incident reporting, coach officers, and act as the site’s face during routine safety reviews and audits.

Qualifications

• High school diploma or GED; 3+ years in retail security, including 1+ year supervising a team.
• Strong communication and a calm, professional presence under pressure.
• Familiarity with CCTV and access control systems.

Responsibilities

• Lead daily shift briefings and staffing to meet contract requirements.
• Oversee access control, patrols, visitor/vendor management and alarm response.
• Maintain logs and incident reports; escalate when needed.
• Serve as the client’s primary contact and support safety programs.

Skills

Leadership

Team supervision

Communication

Problem solving

Calm under pressure

Microsoft 365

CCTV systems

Access control

Education

High School Diploma

Tools

CCTV Systems

Access Control

Microsoft 365

Job description

Prosegur seeks a Security Site Supervisor to lead a busy retail location, overseeing a team of officers and ensuring safety for employees, shoppers, and property. You will build a strong client relationship and compete daily on delivering proactive security.

You'll run shift briefings, manage staffing, oversee access control and incident reporting, coach officers, and act as the site’s face during routine safety reviews and audits.